We returned yesterday from an excellent trip with ITB. My daughter and I will recommend your company to any of our friends who will be traveling to China in the future. All three guides you provided were very personable and likeable and went out of their way many times to make our trip a memorable one. All three drivers were also very good. Although they did not speak English, they were very pleasant and accomodating.
My thanks to you and Flora for providing us with a guided bicycle ride in Yangshuo on the afternnon of arrival and ahead of the rain and bad weather the next day. I commend Sally in Xian for staying with us all afternoon and well into the night at the airport, more than 8 hours, while we were waiting for information about our delayed flight, and changed our tickets so that we could fly out of Xian for Beijing that evening. She made the best out of a bad situation due to the local weather and did not leave the airport until she was sure we were departing. We also enjoyed touring with Jenny in Beijing and appreciated the pickup from the airport late at night. We did not arrive at the hotel until 1:30 am! Jenny is also very knowledgable and is one of your best guides. In addition, many thanks for adding the kung fu show, which was a spectacular performance.
Best wishes for continued success in your business,
Milton Tam
Clients Nationality: USA
Itinerary:9 Days of Guilin, Xian & Beijing Tour (from Nov 09 to Nov 18, 2009)
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